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Delivery Policy

Payment method

Online credit card

ATM transfer payment

Shipping method and shipping fee calculation

《Domestic》

Hsinchu Freight Home Delivery / Shipping fee is $80 / Free shipping for single purchase over $3000

《Foreign》

Shipped by SF Express and Freight Collect

Countries that can be shipped: Including the United States, China, Hong Kong, Macau, Japan, Korea, Malaysia, Singapore, Indonesia, Thailand, Vietnam, Australia, and the Philippines

Delivery Time

Spot goods: After the system order is established, the shipping staff will check the account and confirm the inventory of the goods. If the goods are in stock, they will be shipped within 3 working days after the order is placed (excluding holidays/national holidays) and according to the domestic Out-of-region adjustment of delivery.

Pre-ordered products: The estimated arrival date displayed on the product page is the main item, and it will be sent to the goods at the same time as the spot delivery time after the product arrives.

*If the pre-ordered products and the in-stock products are checked out at the same time, it will be regarded as a pre-order order, and will be sent together after the pre-ordered products arrive; if the in-stock products are urgently needed, it is recommended to order separately from the pre-ordered products. If the order needs to be split, if the original order and the new order after splitting do not reach the free shipping threshold, each order will have to pay the shipping fee.

*Cancellation or any changes (including size changes) will not be accepted after the pre-order has been placed. Please also note that it is not possible to cancel or provide any changes midway due to the complexity of the additional work.

* Regarding pre-ordered products, due to the epidemic, the manufacturer has a shortage of raw materials, a long product production period, and a delay in delivery. The estimated time displayed on the product page and order is conservatively estimated time (excluding holidays). During the epidemic period, the pre-ordered products have to wait for a long time, and the mother who can accept it will place the order again.